1 reviews | Active since Oct 2016
Bad service
<p>Its day 17 since i received my new WIFI device and the line is still not working no data allocated since i took delivery... i am in the after sales business myself and never came accross such terrible service. the aftersales consultant assisting me Zama has been very helpfull and i understand she can only do so much and she is still trying her utmost by keeping me updated.</p> <p>Well its day 17 and counting and still no data allocated to WIFI device since new...i think i have been patient enough and have reached a point where i have to draw the line.REF:INC ********** 02332 </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day,
Its day 24 and wifi device still not working...this is a joke... my first payment is almost due and this is still not sorted out...how difficult is it to sort out something so simple....
Is your CEO aware of all the complains and qaulity service delivery of the vodacom aftersales department(technical)?
Ref:INC ********** 1558
Good day,
Its day 24 and wifi device still not working...this is a joke... my first payment is almost due and this is still not sorted out...how difficult is it to sort out something so simple....
Is your CEO aware of all the complains and qaulity service delivery of the vodacom aftersales department(technical)?
Ref:INC ********** 1558