1 reviews | Active since Nov 2010
Bad service
<p>My first complaint was four weeks ago. Vodacom phoned me to upgrade and renew my contract for a tablet. They approved a extra line. They were supposed to send me two 10 inch tablet. After few days they send me a 7 inch tablet. It took them 3weeks to collect the tablet after numerous calls to and from vodacom. I took my business to Cellc. It took them 3 days to approve and deliver. That is service. i don't want to renew my contact with vodacom. The contract must be cancelled. Hopefully this will not take 4 weeks. Poor service will lead to losing a lot of loyal clients. Please sort this problem out. Bad bad bad service. Vodacom please phone me.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
