MV
Marolien V

1 reviews | Active since Aug 2016

05 Oct 2016, 23:14

Bad service

<p>Im realy upset my phone has been blocked according to the lady at the call centre my phone is in 30 day areas but its not! If my phone is not unblocked before 12h00 tomorrow i will cancel my contract! I made payment arrangements for the 15th. the call centre agent was rude! </p>

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Replies (1)
Vodacom
Vodacom's reply06 Oct 2016, 07:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team