Bad Service
<p>I switched from contract to prepaid from 1 Oct 2016. Still had minutes,sms's and data left.</p> <p> </p> <p>Vodacom switched me over to prepaid on 30 Sept 2016 at 24:01. Lost all my minutes,sms's and data.</p> <p> </p> <p>Customer care do not reurtn with a solution.</p> <p> </p> <p>I could have utilised this benefit until midnight of 30 Sept 2016.</p> <p> </p> <p>After all I did pay for it.</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team