BAD SERVICE

<p>I RECEIVED A CALL FROM VODACOM CALL CENTRE AND WAS PROMISED THAT IF I TAKE 2 ROUTERS WITH A MEGABYTE OF 5GIG, I WILL ONLY PAY R199 FOR EACH. THAT MEANT THEY REPLACE THE CONTRACTS THAT I HAVE. BUT TO MY SUPRISE, AT THE END OF AUGUST, I RECEIVED A CALL THAT MY ACCOUNT IS IN ARREAS WITH R463.62. ON THE 15 OF SEPTEMBER 2016, I WAS DEBITED WITH R1400 WHICH INCLUDED MY EXISTING ACCOUNT AND THE NEW ROUTERS.</p> <p> </p> <p>I CALLED VODACOM AND THEY PROMISED TO LISTEN TO THE TAPES AND WILL GET BACK TO ME BUT UP TO DATE NOTHING CAME THROUGH.</p>