1 reviews | Active since Mar 2015
bad service
<p>2 weeks ago we ordered a phone online, and as per the webiste "next day delivery" false advertising as we are still waiting for the phone the consultant Denzel is also not very helpfull and he didnt appologise once! I spoke to denzel today, when my husband contacted him he said that i never spoke to him so he is implying that i am lying! He said he will return my husbands call and he never did his answer to me was that he is receiving many calls a day. That is very bad service as we are the customer. We spoke to 5 different other consultants and each one has a different story how can vodacom help us as customers when each one has a different story. I am going to post this to every social media and news papers! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
