Bad service

<p>Good day</p> <p>Vodacom Canal Walk gave me incorrect settlement balance </p> <p>Please note I went to the Canal Walk Branch last month to pay the total amount to settle my account.<br />I asked the service consultant to check the outstanding balance and paid the exact amount they asked me to pay.</p> <p>I was told to contact the cancellations department to confirm receipt of payment so they can close my account permanently<br />They then told me there is still an outstanding amount of R450.00.</p> <p>Number one: I cannot understand how after I paid the total and <br />number two: I cannot be held responsible if your service consultants don't do their jobs properly!</p> <p> </p>