Bad service

<p>My contract must be renewed for the following 24 month's. Vodacom online phoned me last Friday and it was decided that i will upgrade to a Vodacom tab 10. I also decided to add another line. Vodacom phoned me and told me it was approved. To my surprise i received a 7 inch and not a.10 inch. On Monday i phoned and complained about it. Nicolene Basson asured me that they will phone me to arrange that the incorrect tablet be collected. 4 days later and nothing has happened. Nothing from Vodacom. Bad service. Not keeping to arrangement. I also found out that my upgrade was not finalised. The Consumer protection act is there to protect my rights. Vodacom must sort out this mess. Vodacom is a world standard business and must start to act like one.</p>