TM
TSHILIDZI M

1 reviews | Active since Jul 2016

12 Sept 2016, 17:11

bad service

<p>I lodge a complaint with Vodacom now is the third day. but they promised me dat one of their agents will call me. but no one called. I'm sick and tired of always complaining of their service. It's very disappointing if I buy ur airtime knowing dat u with use it after and they took it and tell u something impossible.even their agents must escalate the complaint .some of the complaint they don't knw how to handle. I will port my number bcz I can see that they don't want to resolve my complaint.</p>

0
Replies (1)
Vodacom
Vodacom's reply13 Sept 2016, 07:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team