NZ
Nondumiso Z

1 reviews | Active since May 2015

05 Sept 2016, 16:37

BAD SERVICE

<p>A bad service i experienced at vodacom i am a loyal customer to my acc is always up-to-date bt todae they decided to suspend my line frm 12 pm until 16:15 been calling them nd they kept on telling me they cant see what wrong. So i was offline couldn't make important calls because of them so i want to know if is it fair what they did while i am paying them</p>

0
Replies (1)
Vodacom
Vodacom's reply06 Sept 2016, 07:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team