jL
joshua L

1 reviews | Active since Jul 2011

01 Sept 2016, 10:15

bad service

<p>I would like to log a complaint against vodacom the debited me an amout of R3116.32 which was unappropriate because in june last year i informmred them to put a limit of R200 on my daughter and my sons vodcom contract , and my kids and 5 and 9 so they only kids i have the letter to confirm and the can draw a call i made last year , so all my my has been taken my debit order has bounce i would like all my money refunded because i made arrangement for a limit and all the months it exceeded R200 i have ref no 1- ********** 1838</p>

0
Replies (1)
Vodacom
Vodacom's reply01 Sept 2016, 10:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team