ES
Evalyn S

1 reviews | Active since Aug 2016

29 Aug 2016, 14:17

BAD SERVICE

<p>Vodacom has not allocated my payment since Dec 2015 and every month I send them the Prove of payments and every month they suspend my account. When I call in they say that I have not made payment, then I have to re do everything to them, but come month end they suspend my account again. I’ve even went to the Head office and it’s still not resolved. </p>

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Replies (1)
Vodacom
Vodacom's reply29 Aug 2016, 15:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team