Bad service

<p>I am disgusted in vodacom service. I have a new contracto I took put a few weeks ago. It was a total mess up as people that work there don't know how to do their work....</p> <p>It's all on record so u guys can look it up. Lindo who took my contract out messed it up more than being helpful. He didn't do a sim swap and told me when I get the phone I must do a Sim swap Which I did. Oh my God did they mess that up. They activated the wrong simcard when I stated I want to keep my number so that simcard had all the Airtime on. The we phoned in about 4 times to explain the same story. Then they sent me a new nano sim and we phoned in again. Then they activated my old sim with my number on so we phoned in AGAIN. Finally they activated the right simcard with my number on. But now I have 2 simcards with Airtime on. So I phoned in and told them the one must be cancelled with that Airtime.... you guys charged me within 4 days of getting my phone R446 then u charged me Another R446 for the other sim also within 4 days of receiving that simcard. So I have been charged double for having the phone for a week back then. Plus u charged me 2x connection fees and it clearly states connection fee is free. So we have phone numerous times and got so many reference numbers for our complaints being logged. I have to be refunded for all that, and no one contacts us to tell us what's going on. Everytime we phone they can't help sumone will phone us. Jesus how much longer must we wait....</p> <p>I'm going to block u guys from taking any money till this is sorted out..... And I'm taking this to the consumer council aswell. U guys even ignore us on Facebook. What service is this. I feel like cancelling as I haven't signed anything on paper.... </p>