Bad Service

<p>On the 3rd of August my husband and I ordered a Note 5 + Gear. The consultant said that we can come and collect the phone on Friday 5th of August. I phone on the 5th of August and the guy said that the phone was there but they are still waiting for the gear. I must phone back on monday 8 August. When i phone back on the 8th he consultant told me that they had sold the phone as they were still waiting for the gear. I can call them back on the 10th. When i called on the 10 or 11 th they received the gear but "remember they sold the phone". so now they have the gear and no phone.. The manager of the branch called me and said that i can check on satruday or monday the 15th so today when i called - AGAIN NO PHONE... How is this possible... I mean dont they have the desency to phone their customers back and say sorry your phone still didnt arrive but i have phone headoffice to confirm your order.. No they dont all that thay say is sorry it didnt come..</p> <p>I want to cancel my contracts with Vodacom ---- this is unacceptable... I can not believe this (ALMOST 2 WEEKS FOR A PHONE)!!!!</p>