1 reviews | Active since Aug 2016
Bad service!!!!!
<p>I cancelled my contract on May 13th 2016. My contract ended on the 04th of July 2016. 11th of August i app**** for a new contract and vodacom tells me i can not get one, because of an outstanding balance.</p> <p> </p> <p><br />They debit my account every month. and my last invoice shows the amount they debited on the 01st of August.</p> <p> </p> <p><br />I am unable to get a new contract, because of this.</p> <p> </p> <p><br />They must explain to me how this is possible?</p> <p> </p> <p><br />unacceptable service!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client.
I would like to apologise for the inconvenience caused. I escalated the matter to the Customer Acquisitions Team in order to investigate further.
Kind regards
Vodacom Consumer Website Team
Dear Client.
I would like to apologise for the inconvenience caused. I escalated the matter to the Customer Acquisitions Team in order to investigate further.
Kind regards
Vodacom Consumer Website Team
Dear Vodacom,
Today is the 19th of August and I still do not have any contract for which I app**** on the 09th of August and also "approved for".
Game N1 City blames the delay on you. I can not believe that you give service like this.
Until now, the only thing that I hear is excuses from you and Game. Never have I experienced something like this in my life.
If this is your service, then we will never use Vodacom anymore!
Dear Vodacom,
Today is the 19th of August and I still do not have any contract for which I app**** on the 09th of August and also "approved for".
Game N1 City blames the delay on you. I can not believe that you give service like this.
Until now, the only thing that I hear is excuses from you and Game. Never have I experienced something like this in my life.
If this is your service, then we will never use Vodacom anymore!