1 reviews | Active since Aug 2014

11 Aug 2016, 10:41

Bad Service

<p>On the 2nd of August 2016, I wrote a complaint about Vodacom and I was responded to by Vodacom Consumer Website Team who promised that a consultant will contact me. Their senior consultant by the name of Luigi emailed me asking me to provide him/her with some information which some I didn't understood and I did explain when I rep**** to his/her email, but the one's I knew I provided the information. I'm still waiting for his/her respond to date.</p>

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Replies (1)
Vodacom
Vodacom's reply11 Aug 2016, 11:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team