BAD SERVICE

<p>I was informed that my account was blocked due to an arrear amount. The said amount (as confirmed by your Vodacom office in Galleria) was paid and faxed to your offices where after the service were re-instated meaning my account was up to date. Without notifying me, the debit order was cancelled by Vodacom and now my service was again blocked with the excuse that there was an extra amount (which now accumulated interest) which Vodacom accounts department claims they failed to informed me the previous time when my line was cut. I tried to get someone at the Vodacom call centre to explain the outstanding amount to me but they are unable to help. In the meantime I am without a line on my cellphone. I was on the phone with Vodacom for most of the morning without getting anywhere. This is really unacceptable as it is not the first time that I am experiencing problems with my account after it moved from Autopage to Vodacom.</p>