bad service

<p>i have been trying to get my samsung S6 fix now for the pass 4days-i get send from pillar to post, i did phone 082111 and i was told that i can go to any vodacom shop and they could assist me. Well i have phone, any everyone i phone i get told sorry we no longer deal with it. I pay a lot on my inurance and phone every month-now for the 1time ever that i have a problem, NO ONE IS WILLING TO ASSIST ME--WHY AM I THEN PAYING FOR INSURANCE===I did speak to my lawyer about this and i was told i must send this complain and it my problem is not attending to then we will take this matter further--i pay for a service and i expect to get service when i need it. If the phone was given to me for free then i would understand</p>