bad service /

<p>I had made a purchase of the above mentioned handset on the 17th of July 28, 2016,the handset was not available and was ordered, and I promptly paid an amount of R3500.<br />I was promised that the handset will take between 3-5 days to arrive. I therefore followed up on the 22th ,and was told that it has not arrived and will only arrive on the 24th,upon which I cancelled the purchase and requested a refund. I gave my banking details for the refund on Monday the 25th for the refund, received an sms on Tuesday the 26th informing me that the refund is in progress and the turnaround time will 24 hours. I have not received any refund and upon visiting the store today, the saleman,Mzamo,told me that he has done everything in his power to affect the refund.He further mentioned that the owner is not available, busy in Cape Town.I was then promised by the oowners p.a that a refund would be made on the 1st of august,as their payments are done monthly.This has nor happened .</p>