Bad Service

<p>I added a service to my existing contract a few months ago. I pay approx R13 extra for MMS 25 bundle per month. I have never been able to send MMS as Vodacom employees are not able to activate MMS service on my phone - despite repeated attempts. I have been paying these additional costs for many months only not to be able to send or receive one MMS. I went in to Cresta store on 21 July 2016 asking to cancel the MMS 25 service. They say I must come end of month to cancel??? I just want to cancel it!!! Why is it rocket science to cancel however when you need an added service they do it in less than three minutes!! I hate Vodacom and only use them because of the bad MTN signal where I am based. </p>