Bad service
<p>Saw on my statement that i am bneing billed for a Data package I cancelled more than a year ago. Called Vodacom to cancel. Customare care agent then put me through to cancelations. Cancelations ttells me he cant find me on the old system and that my number was moved to the new system so i need to speak to someone on the new system. Gets put through to customar care who tells me she cant canle my line i need to go to cancelations. After she put me throu I spoke to a guy whoi said he cant help me as he is on the old system. Gets put through to Customar care again, same thing through to cancelations and back to customare care. I just want Vodacom to stop *****ing my money and cancel this line. Cant believe this easy task is so difficult for them.</p> <p> ********** 722 - my number i need cancelled.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
