HK
Hewitt K

1 reviews | Active since Aug 2009

18 Jul 2016, 05:54

Bad Service

<p>I have a screen insurance on my contract on my contract with Vodacom and now that my screen got danaged and took it for repairs they telling me that they dont have the information on their system and everyone is giving me a round around calling different places, took my phone 11/04/2016 Vodacare Sandton and still waiting without a phone, I have been with Vodacom for past 10 years and this bad service i get for my loyalty, maybe its cause i have never claimed anything from them before but now i know better.</p>

0
Replies (1)
Vodacom
Vodacom's reply18 Jul 2016, 08:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team