MA
Mark A

1 reviews | Active since Jul 2016

05 Jul 2016, 15:44

BAD Service!!!

<p>I have received bad service from Vodacom. I had arranged for my contract to be cancelled in May. This month the debit order went off once again, even after I had paid the cancellation penalties. Hereby, Vodacom is taking my money without my permission, and that is unacceptable. I expect a full refund and my contract to be cancelled immediately. </p>

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Replies (1)
Vodacom
Vodacom's reply06 Jul 2016, 05:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team