IM
Itumeleng M

1 reviews | Active since Aug 2014

03 Jul 2016, 09:05

Bad service

<p>I moved to a contract data SIM card to save on data but to my surprise it seems like it was the worst choice ever,I no longer want this contract and I want it stopped immediately.I used only 3gigs a month on prepaid and now 5gigs doesn't even last me a week,I have changed my usage patterns at all,still the same amount of activity I used when I was on prepaid,I am not impressed with the network,it's always a story with vodacom,I will write on your page everyday until I am happy and helped </p>

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Replies (1)
Vodacom
Vodacom's reply03 Jul 2016, 10:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note***

Vodacom will not contact you via Whatsapp to request your personal details

Regards,Vodacom Consumer Website Team