TS
Therina S

1 reviews | Active since Jun 2016

29 Jun 2016, 17:11

Bad service

<p>I have a very frustrating problem with my vodacom simcard. I cannot make out going calls. As soon as I dial the number, it shows immediately 'call ended'. I went to the vodashop in Paarl mall. They tried everything( re-booting, re-starting). My son has the same phone( iphone 6) and also vodacom. He does not have this problem. I used a mtn simcard, also no problem. Then I made a sim swop( which took 5 days to be activated due to a very unhelpful worker at the vodashop). Eventualy the sim was activated. I still cannot make outgoing calls!!! It's an hour and a half drive to the nearest vodashop and therefor not so easy to go there everyday and try to fix this very frustrating problem!!!</p>

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Replies (1)
Vodacom
Vodacom's reply30 Jun 2016, 05:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team