1 reviews | Active since Jun 2016
Bad service
<p>I have the worst experience with Vodacom, they debit my account for R5048.00 I wrote to the CEO ( Shameel Joosub) no response, I called his office and two stupid ladies answers the call and are loss they don't even know the number of the account department on my second call I get a Lyle that claims he is a senior manager and will sort this out, but will send me and e-mail to confirm that this query is been sorted out...Still waiting for the e-mail, send a second e-mail to the CEO no reply on my first mail to him. don't think that I will get any reply, so sorry to say that we have a service provider like Vodacom, that only knows how to take your money from your account but do not deliver any service </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
