1 reviews | Active since Jun 2016
Bad Service
<p>May i experienced loss of airtime and data everytime i recharged, when i called Vodacom I was told internet usage and therefore I switched off all my data expect for whatsapp. It was rather surprising how quickly my airtime and bundles were deleted since I've had the phone with them for 5 months, need less to say I eventually got assisted. </p> <p>This past Sunday i started experiencing the same problems again, today I called the call center and spoke to a Boitumelo who really was of no help and was not willing to assist, she told me that my airtime and data is used on internet and there is nothig they can do. Surelky this is a concern if it is happening the second time especially because i have switched of data usage expect for whatsapp. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
