Bad Service

<p>On the 11th June 2016 we recieved a message regarding a sim swap that we knew nothing about. In which we contacted the call centre as we suspected ***** and they referred us to the Vodashop. Vodacom could not assist as they did not have any information as to who authorised the sim swap. We requested the number to be temporarily blocked as all our business transactions were done on this number for numerous years. We asked them to terminate the contract as a pre paid number had to be obtained to continue with business transactions, to which they told us the contract could not be cancelled!!! I'm extremely dissapointed with Vodacom!!!</p>