Bad service

<p>I Upgraded my contract in May 2016 P8 lite which was on special in May 2016. I received my bill on 12 May 2016 with an amount of R685.70 I paid in R686 on 28 May 2016. Now Vodacom is telling me my account is in arrears R204. I never received any notification or was told by the agent that I need to pay for my handset plus pay for the month of May and June. I have been a client since forever. Now this month I have to pay R877. The call centre send me back and forth from customer care to upgrades to accounts to collections back to upgrades back to accounts and on and on and on what the hell no one can tell me why I need to pay for my handset if it was on special if I knew I had to pay in I would 've never taken the deal in the first place. PLEASE SOMEONE ANSWER ME</p>