1 reviews | Active since Jun 2016
Bad Service
<p>I have recently done an upgrade via Vodacom online. What bad service you get my oh my. I recieved the wrong sim card for my new phone. been on the phone now for almost an hour and being transfered from one department to the next and no one can help. All I need is a ****** simcard that fits in my new phone. If you know what type of simcards the phones take why do you VODACOM send the wrong sim and have the audacity to say I must go and buy a new simcard. I have ask now 6 times to speak to a consultant, been transferred numwrous times and still no supervisor.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
