Bad service

<p>I wrote a report about my waterproof phone that wasnt so waterproof and Vodacom was in no worry to fix my phone or just give me good service like MTN did to my friend and replaced the phone. They took 2months and then suddently called me to tell me that my phone has sand in it. Witch i know nothing about. I was never mean or anything but the lady on the other side of the phone accused me of lying about what happened to the phone, while I stayed calm she went on how this is my problem not Vodacom's. Then when I asked so wnat will the next step be. She went on how they arent going to pay and I have to. I think that the situation is going to far and I'm just so sick of this all and I'm only asking Vodacom to cancel my account I dont want to pay for the broken phone any longer.</p>