Bad service

<p>I went to upgrade my phone on the 11th of May. I was promised that the phone will be delivered within 5 to 7 working days. It is now 10 working days and still no contact as to the progress of my phone. There is still no communication from Vodacom' side. It's poor service. The least they could do is to notify me on the progress and situation. It is very inconvenient to me as i'm having trouble with my current phone.</p>