Bad Service

<p>I am very disappointed with Vodacom. We have had a bit of difficulity. My husband has got 2 contracts with vodacom we were behind in our payments I made arrangements to pay but then they cut us of all outgoing calls. Then i received 2 messages saying we can make payment arrangements via email which <em>I did but never heard anything then we were cut of all calls. I paid them before the arrangment date I made in the email. I phoned them today to request them to reconnect us that is when I was informed we had been deleted from the network. I then spoke to a team leader who told me she would phone me back in an hour which I still havent heard from her. That was today 25/05/2016 at 08h30. This is the second time this has happened to me in the last year . The team leader apparently did not know anything about the messages. She still asked me why did I sent an email so I explained to her which she rep**** to me I must go to my nearest vodacom shop and show them the messages. My husband and I both work so it is not possible to go there. so how must I do that!!!!!!!!!!!!!!!!!!!!!!!!!!</em></p>