CG
Chumani G

1 reviews | Active since Oct 2015

18 May 2016, 15:32

bad service

<p>I took my phone in for repairs at Edgars, they then sent it to Vodacom to be fixed. I was without a phone for sometime and I was OK with that. </p> <p>I got a call that my phone was ready and I went to collect it. I inserted my sim card while inside the store and my phone wasn't fixed.</p> <p>I went to a vodacom shop in Vincent-East London and I spoke to Tevin and he told to rebook the phone and I </p>

0
Replies (3)
Vodacom
Vodacom's reply19 May 2016, 05:31
Official
Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team
CG
Chumani G's update07 Nov 2016, 13:52
Reviewer Update

i have not been assisted regarding this issue,

Vodacom
Vodacom's reply11 Nov 2016, 07:46
Official

Thank you for bring this incident to our attention.

This has been escalated to the outlet, and their receipt acknowledging ownership and that this instance is in-hand and addresses.

Warmest regards

Elroy