Bad service
<p>This is my third handset in one contract. My first one went in for repairs then they replaced it with a refurbished one that one too had to go in and had to be replaced but they no longer stock my hamdset . the thygervalley branch told me I can choose between 2 handsets with a excess fee so I choose a handset and say I'll collect 4 days later and when I got to the store they changed the amount of the excess fee. Firstly not impressed with them or head office with the cover up saying that prices change all the time and not my problem the handsets gave me problems. Vodacom is a *******</p>
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
18 May 2016, 05:51Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team
Vodacom's reply18 May 2016, 05:51
Official
Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team
