JP
Joseph P
1 reviews | Active since Jan 2014
26 May 2015, 18:10
Bad Service
28/04/2015 I booked my phone to be repaired by vodacom because of ******** not working. When it came back it had scratches I did not know so i told them about it and they booked it in again. Today(26/05/2015) I went in again to check for my phone because I received an sms yesterday saying it's back from repair only to find it in the same state it was in and i refused to take it. It is almost a month without my phone. I have already cancelled 2 contracts with vodacom because of bad service i received previously and at this rate when this contract end this year in December i am cancelling it as well. I am extremely angry at once customer orientated Vodacom.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
29 May 2015, 13:25Hello Mash-Joe,
Thank you for your posting, a service consultant will contact you shortly.
Regards,
Vodacom Consumer Website Team
Thank you for your posting, a service consultant will contact you shortly.
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 May 2015, 13:25
Official
Hello Mash-Joe,
Thank you for your posting, a service consultant will contact you shortly.
Regards,
Vodacom Consumer Website Team
Thank you for your posting, a service consultant will contact you shortly.
Regards,
Vodacom Consumer Website Team
