Bad service
<p>Vodacom is *********** when it comes to taking instructions.I've notified Vodacom that I've changed employment and I need to change my banking details and debit order date for my contract,was assisted by a lady at the call centre,everything was done according to her.....im surprised now because I got a call from Vodacom saying I should make payments before end of business today......im so ****ed that they don't follow instructions at all.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team