BAD SERVICE

<p>My husband has been billed for the past eleven years for a phone he does not have. I phoned Vodacom and was informed that we had to get an Affidavit and his ID signed not once, not twice, but three times and then send it in. My husband comp**** and on the 14th of July the documentation went into an address without a human name attached. On the 7th of August I decided to follow up and after a battle to get past a receptionist who was not going to veer one iota from the "Vodacom protect the top brass handbook" I eventually spoke to someone about my complaint and query and needless to say the documentation was nowhere to be found! Vodacom are very, very happy to take your money but far less happy to refund it when necessary.</p>