Bad service

<p>Vodacom called me because it was time to upgrade one of my data contracts . I have two data and two cellular phone contracts . I have been a customer since 1997 . They offered me a data upgrade from 3 to 5gig + 5gig nighttime with a router .I declined the router and we agreed on a 10 inch tablet with the same amount of data for R249 per month . Today they delivered a ROUTER and simcard . After a nightmare to get a consultant on 082 111 , there was so much noise that I am not sure what she said .My wife called 082 111 again and they said they received the instruction to send the router . I told her to listen to the recording which they remind you were being made .That will take 14 days or something like that to get the recording . Now we must wait 7 to 10 days for them to collect the router . Then three days later I can cancel the contract and start the whole process again . And days mean " working days " . This is totally unacceptable , I MUST NOW WAIT AT LEAST A MONTH , THEN if I am lucky I might have the tablet . I have one cellular contract that can also upgrade , I will cancel that . I will also cancell this data fiasko . I will also cancell my other two contracts as soon as their expiry dates are due . I cannot believe the poor service , I have never had problems with a walk in shop . I will also never reccomend Vodacom to anybody . THEY ANSWERED ON HELLO PETER THAT THE MATTER WAS RESOLVED .nOBODY CONTACTED ME .i STILL HAVE THE ****LE !!!!!!!!!!!!!!!!!</p>