BAD SERVICE
<p>Vodacom call centre and the legal department are incredibly incapable of service. My husband passed away in April. To date I have sent the legal depart his death certificate 4 timVodacom call centre and the legal department are incredibly incapable of service. My husband passed away in April. To date I have sent the legal depart his death certificate 4 times and requesting his credit of R800 + be transferred to my account. We paid for that so surely we are entitled to that. To date I have not heard back from them at all. They are still charging my husbands account with the monthly fee. Vodacom, why do you have a legal department. I suppose this is why we the community are charged exorbitant fees so you can pay hopeless workers a huge salary. Get your act together and work for the people who pay your salaries. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Kathy,
Feedback has been provided.
Regards,
Cassandra
Dear Kathy,
Feedback has been provided.
Regards,
Cassandra
