Bad Service

<p>I complained that my sim card activation was taking for ever and after complaining on Hello Peter, it was activated within a day or so. I then received a call from Vernon at Vodacom on 11 March 2017, to apologise for the bad service and that I had to place a complaint on Hello Peter. To compromise for the bad service, he told me that I didn't have to pay any monies on my April 2017 invoice, but when I received my April invoice, there was money outstanding. To avoid being cut off, I paid the April invoice, but sent an email to Vodacom about this bad service. The last email that I received from Vodacom was on 12 June, noting that Vodacom are looking into this matter. It is very bad that I still haven't received a response to my query. The amount owed for April 2017 was R538.90 and I want this amount refunded to me.</p> <p>My reference number from Vodacom is: 1- ********** ********** </p>