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Andre D

1 reviews | Active since Jul 2017

27 Jul 2017, 12:02

Bad service

<p>Vodacom Business call center are *********** to help I upgraded my contract a month and a half back but till date my sim card is still not activated all they say is the store must do it and the store showed me the numerous emails to Vodacom stating Vodacom must activate the simcard the best is the people supposed to help you at the call center just cant and all they say is wait. Well tomorrow moring I am taking the stuff back to the shop. Will get a contract from MTN. Vodacom you have the worst service off all the cellphone suppliers.</p>

0
Replies (4)
Vodacom
Vodacom's reply27 Jul 2017, 13:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

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Andre D's update27 Jul 2017, 18:19
Reviewer Update

The service is absolute disgraceful tell me to put sim in and dial 100 but still not even registerd on the network really is there no service from vodacom a whole mont to activate a simcard come on fux it or cansel my contract.

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Andre D's update27 Jul 2017, 18:19
Reviewer Update

The service is absolute disgraceful tell me to put sim in and dial 100 but still not even registerd on the network really is there no service from vodacom a whole mont to activate a simcard come on fux it or cansel my contract.

Vodacom
Vodacom's reply13 Aug 2017, 11:07
Official

Dear Andre Deysel,

I do apologise for the delay in response and bad service received.

Our record reflects that your query is resolved.

Regards,

UW