DM
Donald M

1 reviews | Active since Jul 2017

21 Jul 2017, 05:54

Bad service

<p>I made a airtime advance this morning I got an sms that ave been credited but when I check balance it's 0 Rand and when I tried to call call centre they said ave ruched my limit I must call them next month please help</p>

0
Replies (2)
Vodacom
Vodacom's reply21 Jul 2017, 07:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply21 Jul 2017, 13:13
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team