bad service

<p>Bad Service - I have been a loyal customer of Vodacom for the last 8 years and for the 6 months have received the worst customer service ever. I have activated itemised billing service last year August and received the service up until February this year then all of a sudden this service was deactivated somehow then i activated it again and request that they email me the itemised billing again then just before the 24 hours is over i get an SMS i do not have this service activated. I then call again activate the service then after another 24 hours i get another SMS i need to send a letter with my ID to activate this service. I then call back on 082111 just to be told that the letter is not necessary they will send the itemised billing within 24 hours i then again dont receive it then same SMS comes through this service still not activated but when i call it shows on the system it is activated. This has been going on for the last two months now with no solutions what so ever i called this morning again to log a complaint i was told they do not have such a department at the call centre 082111 this is really *********** service from all the vodacom agents on this call centre</p> <p> </p>