SM
Sanelisiwe M

1 reviews | Active since Jul 2017

12 Jul 2017, 07:31

Bad Service

<p>This service provider is dissapointing,they don't care about their customers even loyal customers and they are very careless with our accounts...vodacom gave someone I don't even know a new contract and that contract is billed under my name. ..I am paying for a contract I don't use.I logged a request for them to sort this beginning of may but till today this is not resolved. ..I wouldn't recommend them to anyone. ..I'm considering cancelling my contract with them .....they don't even call you to give u progress if you don't do follow ups they don't even assign ur request to anyone for further investigation. ..I am very disappointed and mostly angry ...</p>

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Replies (1)
Vodacom
Vodacom's reply12 Jul 2017, 08:05
Official

Good day

Please accept our sincerest apologies for the inconvenience caused. Please reply to my email for further assistance.

Kind Regards,

LA
Vodacom Consumer Website Team