DM
Donald M

1 reviews | Active since Jul 2017

05 Jul 2017, 19:35

Bad service

<p>Dear Customer, Your service request no. A7-U5AZ-XSTA has been logged. We will contact you via sms, email or phone call within 2 working days. Vodacom Customer Care: 082111.</p> <p> </p> <p>It's being 3 days I loged this case but they haven't call me every time I call in for follow ups they told me that they will call me it's unacceptable they said they will get to me after 2 working days,I need management to apologise </p>

0
Replies (2)
Vodacom
Vodacom's reply06 Jul 2017, 07:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply06 Jul 2017, 12:16
Official

Good day,

As per our communication sent to you, this query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,
R. Maart