1 reviews | Active since Jul 2016

04 Jul 2017, 11:34

Bad Service

<p>I had an account with altech autopage and I paid and closed it but later my account was handed over to Vodacom and I have been blacklisted by Vodacom ever since. It has been over 8months now that I have been struggling to clear my name. An amount of R633 is said to be owed by me which I paid . I have spoken to a lot of consultants to no help. I have sent proof of payment and have communications with ********** Co.za but still no help. One of the consultants from the legal department says I need to find autopage and seek a refund from them but I have been handed over by Vodacom. I have sent proof of payments but still no help. The number is ********** 230 I need my name to be cleared </p>

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Replies (1)
Vodacom
Vodacom's reply04 Jul 2017, 14:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team