1 reviews | Active since Oct 2015
Bad Service
<p>Yesterday 04/07/2017 round about 17:35 , i went to Vodashop that is situated at shop 4,Russells street in Nelspruit,Mpumalanga. Firstly, the car guard told me that i should hurryup as they want to knock off and go home (am not sure if he's hired by Vodashop). I was taking my laptop for the technician to show me how to connect to the internet as I am using Vodacom ****le. The technician told me that i will be arrested, and i asked him why? he said coz of the OLD laptop i am having and showed his colleagues. the staff laughed and I asked them what is funny because I dont see noor heard anything funny. They continued laughing and I told them that I am not happy about their behaviour. One guy apologised not sincerely because he was still laughing. I took my laptop and left the shop since i was not a customer but a joke to them, When i was reaching the door, they shouted 'GO WELL'. Were they going to behave like that if it was a white person????? What happened to CUSTOMER SERVICE????????</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi Puleng
As discussed, this matter has now been resolved.
Have a pleasant day further!
Regards,
RJ
Hi Puleng
As discussed, this matter has now been resolved.
Have a pleasant day further!
Regards,
RJ
Thank you so much RJ for a quick response, you have put a smile on my face :-) Keep up the good wor****!
Thank you so much RJ for a quick response, you have put a smile on my face :-) Keep up the good wor****!
