TM
Tebogo M

1 reviews | Active since Jul 2017

01 Jul 2017, 21:05

Bad Service

<p>From 8am to 4 pm I can't receive calls. I've changed my phone and Did a swim swap as I was given advise by a Consultant which didn't help. I called Vodacom customer care several times to assist but they are failing to assist. The problem emanates from January. I will only notice by getting a missed call that someone was calling. The person calling me hear the phone ringing but I can't hear it it only shows missed call.</p>

0
Replies (1)
Vodacom
Vodacom's reply02 Jul 2017, 06:12
Official


Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team