AL
Alec L

1 reviews | Active since Sept 2016

29 Jun 2017, 13:56

BAD SERVICE

<p>I have been having endless problems with an expired data contract on ********** 958 which was with Auto Page taken over by Vodacom. On Thu 6/2/2016 1:31 PM I gave notice to cancell the service. Instead of doing this Vodacom just kept on billing me. I tried to phone numerous times without success. Now I am being threatened by MBD INC attorneys with blaclisting if I don't pay. I have spoken to five diffirent peolpe at MBD INC and have via e-mail sent all my proofs of cancellation to them. NO RESPONCE!!! What a shame!</p>

0
Replies (2)
Vodacom
Vodacom's reply29 Jun 2017, 14:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply03 Jul 2017, 13:24
Official

Good Day

Kindly note that feedback has been emailed to you.

Regards

Dc